If you have an external aerial, a radio signal will always lose some of its strength as it passes along the cable and through the connectors. It is important to check your installation is working properly and that your radio is in the best possible location. If you have a portable radio you will be able to pick up more of the receivable signal if your telescopic aerial is fully extended. Since it is a communal aerial, you will not be able to contact Ofcom directly. AM reception can vary a great deal from day to night because of differences in the atmosphere. @GarethRossUK @nowtvhelp Same problems with my Freeview box.. subtitles only started today ??? If you listen to BBC Radio Newcastle and want to continue doing so, you do not need to take any action, as it will continue to be broadcast on FM, digital radio, Freeview and online. For more information on how weather can affect your Radio services, please see our guide. An externally mounted aerial can be attached to many types of DAB portable radio and hi-fi systems. To listen to DAB in your car you will need to ensure your aerial is able to receive a DAB signal. Freeview passed me on to Sony who have passed the issue to their technical staff. Just realised when went to watch nowtv. That was NOT funded by the TV Licence. If you are experiencing pixellation or picture break up, it may be that your signal is too strong as this often presents itself similarly to a weak signal. If using a hi-fi with a wire aerial, again extend as much as possible to get the best signal. See our guide on DAB radio in cars. There are all kinds of aerials available on the market and some which are specific to certain frequencies. When the BBC has additional sports content, it can be found next to Radio 5 live on DAB radio. BBC Radio Leeds will broadcast as normal on FM, digital radio, Freeview and online. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. You may need to instruct a qualified installer to assist you with this. The, If you know your location, you can use our, When travelling in the car, your signal can be affected by. To see what is available when, the BBC keeps a schedule on the sport website. There is nothing anyone can do about this and the only answer is to wait for the weather to change. @TeamKnowhowUK Ensure the telescopic/integrated aerial is fully extended. @FreejackFan This is causing the buzzing, clicking or pops sounds you can hear. Outage History Insights Enterprise About us Argentina; Australia ... @notebook1983 Anyone else having @RacingTV freeview issues today? @ClassicFM ch731 on Freeview not “loading interactive service” since some time yesterday, so no audio ☹️ on some TVs. @giselle97 A wideband aerial is a popular choice, although there are other aerials available. The signal should return once you move away from these features. @__CharlotteB_ Hello, both my partner and I have @TalkTalk and both cannot get subtitles on itvhub. The only log I see in the modem is one that shows the times and dates of specific events (signal loss, reboots, etc.). So I thought I'd use the Freeview app to get Pick channel to watch football. You can still listen to Roger's show on Freeview 730 or on FM 100.1 if you live in the Glasgow area. I do not need to control lights from a phone while I have working legs and fingers. If its freeview you might have the exact issue we just dealt with today. If it is, contact your local council. Bloody Freeview strikes again, at least 6 channels showing no signal!. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our weather guide. Site development. In most cases, a full factory reset of the TV itself should fix this issue. See our guide on Buzzing and Clicking. there can be a few issues with pixelation. Platforms affected include BBC Radio 1 – 4 FM, BBC National DAB, and BBC Surrey. If you still have a problem use the ‘autotune' function to re-tune. This may be from a socket on the wall or a direct cable through the wall. A new temporary local radio station is launching for Sunderland. Also Read: Lynda account for free 2019 (100% free premium account) Further information is available in our Freeview installation guide. @All4 we have a problem with trying to watch Schitt's Creek. If not, you may need to contact the manufacturer for further advice. Totally crap service. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. @PolPotNoodle @QuestTV If you're having problems receiving the channel on Freeview channel 68 or with re-tuning please contact @FreeviewTV for advice. Freeview etc. Work during helpline hours ☹️. Depending on the transmitter you are using, your aerial elements will need to be mounted flat (horizontal) or on its side (vertical). Reporting on other issues than covid scam like USA situation Is this a y2k-type problem and is there a firmware fix/upgrade? The service issue with some channels on our Freeview IPTV service has now been resolved. Other menus with exception of MORE do not function. @virginmedia hi are there any issues in Swansea. If you are using a Hi-Fi tuner and stereo reception is hissy, but mono is fine, your aerial may not be powerful enough. Make sure any cables between your radio equipment and aerial are connected securely. Please advise. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. Issues That Bring About ‘No Signal’ and How to Fix Them. In many cases, these will just be temporary problems, and simple to fix. You buy a smart TV and tune and all the Freeview channels are ?. It will also show you any transmitter faults. It will carry BBC Radio Bradford’s programmes between 6am until 2pm, with Radio Leeds continuing to be broadcast on this frequency outside these times. That will not have helped my signal reception before I fixed the aerial connection. Because I live in an area served by a relay tv transmitter I only get a basic @FreeviewTV service. @TheDaiLlew I need an aerial to get Freeview. #SaturdayThoughts tv just lost all #FreeView channels. Television signals can be affected by fine weather including high pressure (atmospherics) and the only solution is to wait for the weather to change, you should not retune during this time. Is the TV signal down? The aerial and cables need to be well maintained and you need a radio with the option to connect an external aerial. There is nothing anyone can do about this and the only answer is to wait for the weather to change. Water can get into external cables and can cause reception problems. Same on LBC via Freeview. A manual retune is more effective than an auto-retune as it only tunes your television to the transmitter your aerial is pointing towards. A television signal will always lose some of its strength as it passes along the cable and through the connectors. A faulty cable box or satellite can … Is it anything to do with CCXTV? Not our tv as Netflix and freeview work. We have a basic installation guide you can read. @DrGourlay2 Radio 5 Live Sports Extra has a dynamic schedule. @FreeviewAdvice Hi, I've lost all my freeview channels in the last couple of weeks. Nope. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. @EwanWalker11 I assume it's to do with the weather/high pressure at the moment, but it hasn't seemed to improve. @Westcountry_Dan @Forces_TV Supposed to get that on freeview but it doesn't work on mine. If you continue to have problems after retuning, you will need to contact Freeview. A faulty motor can cause electrical interference. The service issue with some channels on our Freeview IPTV service has now been resolved. downdetector.co.uk, Via @ShamanDez -Press the TV button on TV remote control to turn your TV ON. Please see our Freeview Installation guide for further details. -Press the INPUT button on your TV remote control. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building. Background noise really loud but voices barely audible. @PhilipsCare I have now spent so many hours to try fix a known issue with my 58PUS7304 that cannot play any of the VOD Freeview apps. @TundeIrukera. Your television can sometimes receive signals from more than one transmitter, which may be transmitting different regional news. @SonytvBravia Hi, my Bravia KDL32 (older 90s model) Freeview EPG is now saying "this event data is invalid" on reminder/rec for all programmes from Jan1 2021. If you know your location, you can use our, If you are having continuous reception problems. Some can also combine television and FM radio signals. If your radio displays signal strength, use this as a guide to ensure the best position. Old diagnostics system. Select Settings* Go to the Signal & Connection area and select Signal Quality. From Monday 4th January BBC Radio Bradford will also be available across Bradford on DAB digital radio. For more information on how to retune manually see our, If you are still having problems, it is possible an unwanted signal is the cause. How lovely. Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. The same is true for Radio 4 LW on DAB. I don’t have a aerial. @Johnnywas25 @darrengrimes_ @CommonsDCMS I don’t watch Freeview. @Aim2GTC If you are using a satellite dish to receive your television, you will also need to check the LNB and cap for any signs of water damage. @TalkingPicsTV Freeview. Sadly not been restored since I moved back in in July 2019 after flat redecorated post fire. I cant watch it on my freeview tv so how else can I watch it. Please reboot your Mag box to ensure the service is reactivated. @FreeviewAdvice Having some issues with Freeview in leeds - LS14, lost quite a few channels, very poor signal one the ones still working. @markymaidment67 If it's not the 'freeview box playing up', it's the 'internet not working'. Radio 5 Live Sports Extra has a dynamic schedule. @alimummy83 Yes we are on Freeview 81. UPDATE: This article was created in year 2015 and the problem and solution given in this article were applicable at that time. Try a retune. From Friday 15th January, BBC Radio Wolverhampton will be available to listeners online at bbc.co.uk/radiowolverhampton and on DAB digital radio. Attenuators can be used to decrease the incoming signal if it is too strong without distorting it. It is best to re-tune your radio when they are broadcasting, so it will store the station in its memory. Freeview are also aware of the problem, but it looks like its Sony that will have to sort a fix. Case ID 02017240. 2020-11-07 11:54:19 @mattohare @sideswiperyan @mcculld I purchased a unit at Tesco and it works on all channels except RTE1 & 2 and TG4. @TPVision Disappointed UK call centre not open Saturdays. Latest trick fix no signal problem ? If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. I have read on Twitter and @TalkTalk community page that others have this problem. You may need to contact your car manufacturer to check. Radio 4 LW normally broadcasts Yesterday in Parliament, The Daily Service and the Shipping Forecast each day. Firstly, you may have a poor aerial system, so we recommend you checking over your installation by reading our, To turn AD on or off, press AD on your remote. It will carry BBC Radio Wolverhampton’s programmes from 6am until 2pm, with BBC Radio WM being broadcast outside these times. He has a Panasonic TV and inbuilt freeview and the TV guide is suddenly not working properly - only exhibiting a few programmes at a time. For information on the, The BBC cannot recommend individual installers. Distorted sound can also occur if your radio is off-tune. To rule this out see our guide on, A manual retune is more effective than an auto-retune as it only tunes your television to the transmitter your aerial is pointing towards. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. I’ve re-tuned and everything. @KloppKat @FreeviewAdvice Update: Sony have logged it to their tech team to find a fix. Unlike the other services, all the predictions of DAB coverage are for indoor coverage. @markymaidment67 If it's not the 'freeview box playing up', it's the 'internet not working'. However the CAI (Confederation of Aerial Industries) is a recognised trade body which will be able to put you in touch with one of their members in your area. @GiuBello The RDS system is set up to detect local radio travel news. In terms of the channels - are you finding more Freeview channels on the second box than the main box? You may get a sudden change to TV reception quality on all channels due to signal overload. Check you car manual for yours. © Ookla, LLC. For information on the symptoms of interference see our other site, RTIS, for further information. No signal at all since yesterday afternoon, the latest in a long long line of NO SIGNAL using this provider. . Please see our help page to see how DAB multiplexes work, Therefore, you may not be receiving this service, as there is not a commercial DAB service in your local area. For information on the symptoms of interference see our sister website RTIS . Use our. Are you aware of this? Lost reception of one or more station within a multiplex. You can check your signal quality in the settings menu. You might sometimes experience issues with your TV reception, like a weak signal, missing channels or a blocky or pixelated picture. Thanks. Down Detector stats say 94 per cent of reported Freeview problems today are around TV signal issues. @TDBuckles84 Reporting on other issues than covid scam like USA situation I’m on Virgin Media’s fibre network, don’t believe they’ve had any public funds. Totally crap service. Very occasionally, the weather, usually high pressure, can result in a weakened signal. See our guide on Buzzing and Clicking. We have a. Channel problems on BT TV. Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. @TalkingPicsTV You’re referring to BT, who have, but have no connection to my property. The Freeview channel numbers were changed here, yesterday, I think. Hello, both my partner and I have @TalkTalk and both cannot get subtitles on itvhub. Tried your website for help but nothing, is there any other ways to get help, On BBCNews Freeview-231 2021-01-13 09:20 Tesco Supermarket staff x 2 died of CoViD they caught from working in store (from customers who obviously were not wearing masks over noses+mouths). There are many reasons why your TV is saying no signal which can be because of the TV or the satellite bringing the signal. @DrOlusesan @DrIsaPantami @DStvNg @DStv @TundeIrukera The problem is that most of the Freeview channels that Nigerians are supposed to enjoy have been repackaged as @DStvNg , @StarTimes_Ng and many of these local cable channels. Please click to see the … @ali_bumgo If you have an external or loft aerial check they are functioning correctly. For more information, please visit our page on how weather can affect your Television and Radio reception. No issues with other channels or programmes. The regulator, Ofcom, deals with Pirate Radio and you can report it using the Pirate Radio form on the Ofcom website. No Freeview Play apps work, black screen trying to playback, Freeview unable to connect to Internet error and I can't log into my profile, won't save new password. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. On BBCNews Freeview-231 2021-01-13 09:20 Tesco Supermarket staff x 2 died of CoViD they caught from working in store (from customers who obviously were not wearing masks over noses+mouths). This is why you can often hear radio stations from outside the UK at night. or is it on a dvd or similar. @sexy_riker @1878cmj Good morning, I can totally understand your disappointment here. I did factory reset so many times, reverted an old firmware as advised. Try unplugging the items to see if one of them is causing any interference. This normally means that the signal you are receiving is not strong enough. @mattohare The only solution is to wait for the weather to change, you should not re-tune during this time. Step 1. Radio Bradford will also be available online at https://www.bbc.co.uk/radiobradford. In terms of the channels - are you finding more Freeview channels on the second box than the main box? We are investigating this issue currently and hope to have an update for you all soon! Heavy rain, high winds, and high pressure systems all have an impact. If you want to listen to BBC Radio Sunderland on DAB you should be able to find “BBC R Sunderland” or “BBC Sund” in your radio’s station list. For a programme broadcast live, (like the News), subtitles will be generated as it is broadcast, which is a complex and problematic process. Sound is fine on Freeview for the film. @PhaedrusUK I have read on Twitter and @TalkTalk community page that others have this problem. @1878cmj Good morning, I can totally understand your disappointment here. The signal levels in the internet modem look good (+/- a few db mv around 0 db mv.) Please be aware most local news is not currently broadcast in HD at this time so will not be available on HD channels. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further. @Carti_Mandua A faulty motor can cause electrical interference. Prior to the launch date, listeners in both Birmingham and Wolverhampton have received BBC Radio WM throughout the day. Signal TV Something else... Close Live Outage and Reported Problems Map ... @shanefilanfanx @freesat_tv having problems with my Freesat box, keeping loosing recordings, won’t record things, keeps freezing when trying to change channel and when trying to access on demand services keeps spinning saying please wait. Its technical name is multipath distortion. @1800freddie Keeping a note of when each lamp comes on and goes off will help to identify whether this is the cause of your interference. Are you aware of this? Whichever it is, when this happens, there are 3 likely reasons which we shall be provided as well as how to fix each. One of their customer reps mentioned licensing issues, others say your developers are working on finishing apps for new TVs (odd, given those apps worked perfectly fine on same WebOS Last year). Ensure your radio is correctly tuned-in, and check that your batteries are in good condition, or use mains power. See our reception, picture and channels troubleshooting guide for step-by-step help and instructions. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. @FreeviewAdvice Hi, I've lost all my freeview channels in the last couple of weeks. Limited channels, no Pick TV. Have checked Freeview page and says 'planned works' in area. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. For more information on finding and storing these services, see our Help guide on DAB secondary services. IPTV reception problems (YouView or NOW TV for example) Problem: The most common issues, for instance a frozen or broken picture, are usually to do with broadband latency or speed. However the. @BTCare -Hi,My Dads BTTV started today but he can only get BBC & Subscription channels,all other Freeview channels not working,95% signal strength & neighbouring flat uses same Aerial & has all channels. Fake and fraud TV. Which platform? Am on Freeview & have reset humax box to factory settings but no good. Your current broadband speed might be too slow to support a video stream. @SonytvBravia pls see below. For example, some masthead amplifiers are also distribution amplifiers. @DrOlusesan @DrIsaPantami @DStvNg @DStv @TundeIrukera The problem is that most of the Freeview channels that Nigerians are supposed to enjoy have been repackaged as @DStvNg , @StarTimes_Ng and many of these local cable channels. @Blinkingshoe Just when everything was going so well otherwise. It is important to check your installation is working properly and that your radio is in the best possible location. For the past few days, from about 5pm the signal on all 3 of my freeview TVs has been very poor, jumpy and some channels not working at all. @ValidoWilliam If you still have a problem use the ‘autotune' function to re-tune. Ideally, this should be on the roof or high up on the outside of the building, though it may also give good results in the loft. Stormy weather makes for a great time to stay indoors and watch TV. Be the first to know the next time Freeview goes down. If you are still having problems see our sister site RTIS for further information. All good on my side of things... @UKTVPlayHelp hi there, had a problem today /yesterday loafing uktv from App Store on Freeview - error message says there’s a problem connecting to the internet- but there’s no problem with our internet. @4Viewers W9, Freeview. BBC Radio 1, BBC Radio 4 are grouped together in a single multiplex. Tuning the TV when there is a transmission problem will cause your channels to be wiped or tune in to an incorrect transmitter. It is effectively the opposite of an amplifier, though the two work by different methods. It keeps on suggesting we watch something else on All 4. #SaturdayThoughts tv just lost all #FreeView channels. Reconnect all cables at the back of the TV or box, making sure that the cables are all properly connected (you want to avoid loose cables that could cause signal loss) and if you have a signal booster connected, try removing that and plug the antenna cable straight into your receiver, recorder or TV. @iamwilliamking We recommend you check by opening another app on your smart TV, media player, or game console to see if the same problem occurs. Which is supposed to be freeview channel 11 according to the internet but mine has 11 as Sky Arts. If you are still hearing BBC Radio WM during weekday mornings but would like BBC Radio Wolverhampton you may need to auto-tune your radio: see our Help Guide for instructions. Check whether there are any known works or warnings that may be causing the problem. If you live close to a transmitter or can get a strong TV signal, then it could be possible to use an aerial in your loft or an indoor portable aerial. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. All good on my side of things... @BridgetHansen14 The BBC's local and national radio services are carried on local commercial DAB Multiplexes. will happily fork out for my season ticket but nah not tele i’ll continue breaking the law ta. Haven’t had any sound all evening through my tv service. The commercial capacity has certain constraints, which mean these HD services can only reach about 70% of UK homes. Mobile phone signal overload: high level mobile phone signals, such as 4G, can make the amplifier distort the TV signal it is receiving. If that’s not possible, switch to mono as it will usually sound better. Make sure any cables between your radio equipment and aerial are connected securely. So I've no idea what that means. TV shows a blue, green, or black screen. Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. So I've no idea what that means. This could be unwanted signals and result in picture loss on your own television and, maybe, those living nearby. If your picture is freezing or pixellating and the sound is breaking up, it could be due to one of the following: There's a known problem affecting Freeview services. By using our Transmitter Checker, you can check which DAB radio services are available at your location. @belgraveroadrec @RogerJ_Cole @ukradioplayer Hello, we seem to have an issue with our online stream and working to resolve it right now. I can only get my HD Channels but not any other channels. Maybe FreeView Play being greedy?! All these need a power supply to work. @FreeviewAdvice Rouncefall transmitter reporting fault since 24/12/20 00:14 with no Freeview signal in this area. @UKTVPlayHelp hi there, had a problem today /yesterday loafing uktv from App Store on Freeview - error message says there’s a problem connecting to the internet- but there’s no problem with our internet. We are sorry for any inconvenience. However, helically wound FM aerials are able to receive DAB. is a recognised trade body which can put you in touch with one of its members in your area. This can increasingly happen if your batteries are beginning to fail. Try a retune. @SecPompeo RT and Al Jazeera Freeview channels under attack in UK? Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. @Tomintoul1 Thanks. Contacting them … Is a new firmware update coming soon? If you have an analog antenna, you won’t be able to pick up digital … Freeview passed me on to Sony who have passed the issue to their technical staff. If you are still having problems see our sister site Radio and Television Investigation Service (RTIS) for further information. If you are having continuous reception problems check your car aerial for damage. Please see our help page to see, Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. All transmitters with faults and engineering The map below shows all of the UK television transmitters that are marked with fault or engineering information. will happily fork out for my season ticket but nah not tele i’ll continue breaking the law ta. Use our Transmitter Checker to check the transmitter is not undergoing any work and to see which FM radio services you can receive from your location. 5. If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. If you continue to have problems after retuning, you will need to contact Freeview. @froddd | Get It Fixed Today Aaaaand...there's a Freeview outage. If the problem persists when you turn the heating system back on, the problem could be with the thermostat, which may need to be repaired or replaced. The BBC's local and national radio services are carried on local commercial DAB Multiplexes. @QuestTV Do you realise that the Live snooker on Freeview 114 the sound is not in sync with the pictures! I’m on the Oxford TX. @HillyHippo Before 2009 (i.e., in the days of analog TV) weather … What the hell is happening to Freeview TV ? A radio which can tune to medium and long wave services usually has an aerial built in, which you cannot see. Have a look at our Transmitter Checker to see what BBC services you can receive where you are. All of the stations in one multiplex should be behaving the same way. This is why you can often hear radio stations from outside the UK at night. Has coincided with arrival of a new BT box. @FreeviewTV have you got any problems at your end? And want to learn how to resolute it permanently? If your Signal Strength is below 50%, then you might start seeing issues with your picture. There’s a delay of at least 10 seconds. @OOFTStuart Ugh that stinks. Aaaaand...there's a Freeview outage. @JustaScot76 Background noise really loud but voices barely audible. Many people are now using low power LED lights instead of the more traditional varieties. There’s a delay of at least 10 seconds. Retuning has not helped. @PeckhamBusiness @SouthwarkSBN For hi-fi systems check your aerial isn’t broken or become loose. @Jhall_Images By law, we are required to ask your consent to show the content that is normally displayed here. Water can get into external cables and can cause reception problems. Just realised when went to watch nowtv. Check the status of your service. This is because the transformer would have been designed to operate at the higher power and not the lower power the LED lights use. If you suspect this - particularly if you are also getting interference on FM - wait until the weather changes. Radio signals can be affected by fine weather including high pressure. See our, We cannot recommend individual installers. This can cause whining on the radio, which rises and falls with engine speed. Allesley Park: Freeview: Off the air due to essential … If you are hearing a hum it is often linked to an issue with your mains adapter. When Radio 5 Live Sports Extra is on air, you should find it right next to 5 Live on the list of stations on your digital radio. We’ve tried multiple fixes but can’t work it out! These fit directly under an outside aerial and usually the best type of amplifier to fix weak signals. @johncart_wright Unfortunately I'm unable to respond due to privacy settings, Hi John, is the pixelation on just the freeview channels? Thank you, @TPVision Disappointed UK call centre not open Saturdays. @belgraveroadrec @RogerJ_Cole @ukradioplayer Hello, we seem to have an issue with our online stream and working to resolve it right now. Bradford on DAB digital radio the local FM transmitter I 'll live - first world?... Between the aerial will guarantee optimum performance and will also ensure consistent listening quality News... Reception is finally restored is effectively the opposite of an amplifier provides gain, boosts the signal to be as... 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